Terms & Conditions

Effective Date: 10 July 2026
Last Updated: 10 July 2026

Welcome to Alder E-com LLC (“Alder E-com”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of aldereservices.com and any services provided by Alder E-com LLC.

By accessing our website or purchasing our services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use our website or purchase our services.

1. Services

Alder E-com LLC provides digital and professional services, including:

  • Webflow website design
  • Website development
  • Website redesign
  • Website maintenance
  • Website consulting
  • Digital design and development
  • Other related digital solutions

The specific services, deliverables, pricing and project requirements will depend on the package or service selected and any written agreement between Alder E-com and the client.

2. Eligibility

By using our website or purchasing our services, you confirm that you are at least 18 years old or otherwise have the legal capacity and authority to enter into a legally binding agreement.

If you are purchasing services on behalf of a company or organisation, you confirm that you have the authority to enter into an agreement on behalf of that organisation.

3. Client Responsibilities

Clients are responsible for providing accurate, complete and timely information required for us to provide the agreed services.

This may include:

  • Project requirements and instructions
  • Website content and copy
  • Images, logos and branding materials
  • Login credentials where required
  • Feedback and approvals
  • Other materials reasonably required to complete the project

Client delays in providing information, content, feedback or approvals may affect project timelines and delivery dates.

4. Payments

Prices for our services will be communicated through our website, quotation, proposal, invoice or written agreement, as applicable.

Payment terms may require:

  • Full payment in advance
  • An initial deposit
  • Milestone payments
  • Monthly or recurring payments
  • Other payment arrangements agreed in writing

Unless otherwise agreed, payments must be made by the applicable due date stated on the invoice or payment page.

If a payment becomes overdue, we may pause work or temporarily suspend access to applicable services until the outstanding amount has been resolved.

5. Revisions and Scope Changes

Projects may include a specified number of revisions depending on the selected package, quotation or written agreement.

Additional revisions, new requirements, additional pages, functionality, features, integrations or other changes outside the agreed project scope may incur additional charges.

Where additional charges apply, we will normally communicate the additional cost before carrying out the additional work.

6. Delivery Timelines

Any delivery dates or estimated project timelines provided by Alder E-com are estimates unless a specific deadline has been agreed in writing.

Delivery times may vary depending on:

  • Project complexity
  • Client communication and response times
  • Availability of required content and materials
  • Client approvals and revisions
  • Third-party services or platforms
  • Technical issues
  • Unforeseen circumstances

7. Intellectual Property

Unless otherwise agreed in writing, ownership or applicable rights in final approved deliverables created specifically for the client will transfer to the client after full payment has been received.

Alder E-com retains ownership of its pre-existing materials, methodologies, processes, reusable components, frameworks, templates, know-how and other materials that were not created exclusively for the client.

Third-party materials, software, plugins, fonts, templates, stock images and other licensed resources remain subject to the applicable third-party licence terms.

Unless the client requests otherwise in writing, Alder E-com may display completed work in its portfolio, website, case studies or other marketing materials for promotional purposes.

8. Third-Party Services

Our projects may involve third-party platforms, products or services, including:

  • Webflow
  • Website hosting providers
  • Domain registrars
  • Plugins and extensions
  • Payment providers
  • Third-party applications
  • Analytics and marketing platforms
  • Other external integrations

Third-party services are subject to their own terms, conditions, pricing and privacy policies.

To the extent permitted by applicable law, Alder E-com is not responsible for third-party outages, service interruptions, security incidents, pricing changes, policy changes or changes to third-party functionality that affect a client’s website or project.

9. Refunds and Cancellations

Refunds and cancellations are governed by our Refund and Returns Policy and Cancellation Policy.

Nothing in these Terms & Conditions is intended to exclude or restrict any statutory rights that cannot legally be excluded or restricted.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Alder E-com shall not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.

Subject to applicable law, our total liability arising out of or relating to a specific service shall not exceed the amount paid by the client for that particular service.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

11. Website Use Restrictions

You agree not to misuse our website or services.

You must not:

  • Attempt to gain unauthorised access to our website, systems or servers
  • Upload malicious code, malware, viruses or other harmful content
  • Interfere with or disrupt the operation of our website
  • Copy, reproduce or distribute our content without permission
  • Use our website for unlawful or fraudulent purposes
  • Attempt to compromise the security of our website or systems
  • Use our website in a way that may damage our reputation, systems or services

12. Termination and Suspension

We may suspend or terminate access to our website or services where reasonably necessary due to:

  • Material breach of these Terms & Conditions
  • Fraudulent activity
  • Abusive or threatening conduct
  • Unauthorised use of our systems
  • Non-payment of amounts due
  • Conduct that creates a security or legal risk

Where appropriate, we will provide reasonable notice before suspension or termination, unless immediate action is required to protect our business, systems, users or legal interests.

13. Privacy

Your use of our website and services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and protect personal information.

14. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales, except where applicable law provides otherwise.

If you are a consumer, you will benefit from any mandatory protections provided to you by the laws of the country in which you live where applicable, and nothing in these Terms & Conditions is intended to remove or restrict those rights.

Subject to applicable consumer protection laws, the courts of England and Wales will have jurisdiction over disputes arising from or relating to these Terms & Conditions.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, technology or applicable legal requirements.

Revised versions will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after updated Terms & Conditions are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

16. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Alder E-com LLC
Address: 7901 4th St N, Ste 300, St. Petersburg, United States, FL 33702
Phone: (+1) 520-346-8148
Email: [email protected]
Website: aldereservices.com
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