Privacy Policy

Effective Date: 10 July 2026
Last Updated: 10 July 2026

Welcome to Alder E-com LLC (“Alder E-com”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit aldereservices.com or use our services.

Alder E-com LLC is a United States-based company. We are committed to protecting the privacy and personal information of our customers and website visitors.

We collect, use, store, and protect personal information only as reasonably necessary to provide our services, process payments, communicate with customers, maintain our website, and comply with applicable legal and regulatory requirements.

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws. You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and exceptions.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Telephone number
  • Company name
  • Project details
  • Billing and payment information, where applicable
  • Information you provide when contacting us or requesting our services

Technical and Usage Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referral source
  • Website usage and interaction information

We use this information primarily to operate, secure and improve our website and services.

2. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To respond to enquiries, messages and requests
  • To provide website design, development and related services
  • To communicate with you regarding projects and services
  • To process payments, invoices and related financial transactions
  • To improve our website, services and user experience
  • To maintain and administer our business relationship with you
  • To prevent fraud, abuse and unauthorised activity
  • To maintain the security of our website, systems and services
  • To comply with applicable legal and regulatory obligations
  • To establish, exercise or defend our legal rights where necessary

We will only process personal information where we have an appropriate lawful basis to do so under applicable data protection law. Depending on the circumstances, this may include consent, contractual necessity, compliance with a legal obligation, or our legitimate interests.

Where we rely on legitimate interests, we will consider whether our interests are balanced against your rights and freedoms.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate essential website functions
  • Improve website performance and functionality
  • Understand how visitors use our website
  • Analyse website traffic and usage
  • Improve the user experience

Where consent is required for certain cookies or similar technologies, we will seek your consent before using them.

You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. How We Protect Your Information

We take reasonable and appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Unauthorised disclosure
  • Alteration or destruction

However, no internet-based service or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

5. Sharing Your Personal Information

We do not sell, rent or trade your personal information.

We may share personal information where necessary with:

  • Trusted service providers who help us operate our website and business
  • Payment processors and financial service providers, where applicable
  • Hosting, security, analytics and technology providers
  • Professional advisers where necessary
  • Government authorities, regulators or law enforcement agencies where required by law
  • Other parties where necessary to protect our rights, property, safety or the security of our services
  • Third parties where you have provided your consent

Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and data protection safeguards are in place.

6. Third-Party Services and Links

Our website may contain links to third-party websites, services, tools or platforms.

If you follow a link to a third-party website, that website will have its own privacy practices and policies. We are not responsible for the privacy practices, security or content of third-party websites or services.

We recommend reviewing the relevant privacy policy of any third-party service before providing your personal information.

7. International Data Transfers

Alder E-com LLC is based in the United States. However, personal information collected through our website or services may be transferred to, stored in, or processed in countries outside the United States where our service providers, technology partners or business operations are located.

Where UK data protection law applies, we will take appropriate steps to ensure that international transfers of personal information are made in accordance with applicable data protection requirements and that appropriate safeguards are used where required.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

  • The nature of our relationship with you
  • The services we provide
  • Our legitimate business requirements
  • Legal and regulatory obligations
  • Accounting and financial requirements
  • The establishment, exercise or defence of legal claims

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. Your Data Protection Rights

Depending on the circumstances and applicable law, individuals in the US may have rights regarding their personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of processing in certain circumstances
  • Object to certain processing of your personal information
  • Request portability of certain personal information
  • Withdraw consent where we rely on consent as our lawful basis
  • Object to direct marketing where applicable

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise your rights, please contact us using the contact details provided below.

10. Privacy Questions and Requests

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact Alder E-com LLC using the contact information provided on our website.

We will review and respond to legitimate privacy requests in accordance with applicable laws and regulations.

11. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children under the age of 13.

Where an online service is offered directly to children and consent is relied upon as the lawful basis for processing, UK rules generally require parental or guardian authorisation for children under 13.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information without appropriate authorisation, please contact us so that we can review and, where appropriate, delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have a privacy-related concern, please contact us:

Alder E-com LLC
Address: 7901 4th St N, Ste 300,
St. Petersburg, United States, FL 33702
Phone: (+1) 520-346-8148
Email: [email protected]
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